Welcome to HeatNest. By shopping at heatnestpro.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

Orders and Payment

When you place an order, you are making an offer to purchase products at the prices shown. We reserve the right to accept or decline any order, for example if an item is out of stock or there is a pricing error. Payment is due at the time of order, and your order is confirmed once payment is successfully processed.

Pricing

All prices are shown in US dollars (USD) and include any applicable discounts shown on the product page. Shipping costs are calculated at checkout. If a pricing error occurs, we will contact you before processing your order and give you the option to proceed at the correct price or cancel for a full refund.

Shipping and Delivery

We ship worldwide. Orders are dispatched within 1–3 business days, and standard international delivery takes 7–15 business days from the ship date. Faster shipping options are available where shown at checkout. Delivery times are estimates, not guarantees. See our Shipping Policy for full details.

Returns and Refunds

We offer a 90-day return window on international orders. Items that arrive damaged, defective, or not as described qualify for a full refund or replacement, and the first return on each order is free. See our Returns Policy for the complete process.

Product Information

We work hard to describe our products accurately, including specifications, sizing, and images. However, minor variations in color or appearance may occur due to screen settings or manufacturing. Always follow the safety and usage instructions included with your product, especially for heated electrical items.

Limitation of Liability

To the maximum extent permitted by law, HeatNest is not liable for any indirect, incidental, or consequential damages arising from the use of our products or site. Our total liability for any order is limited to the amount you paid for that order.

Governing Terms

These terms are governed by the laws applicable to online commerce in our operating jurisdiction. Any disputes will first be addressed through our customer support process — contact us at [email protected] and we will work to resolve the issue fairly.

Contact Us

Questions about these terms? Email us at [email protected].